1. Scan
A verified responder scans your VitalScan QR or NFC tag through the VitalScan app.
Built For South African Families. Designed For The Moment Everything Changes.
When you can't speak, your information still can.
A single scan gives first responders instant access to life-saving medical details.
You choose what to share.
VitalScan only processes the information you provide.
You never plan for an emergency. But you can plan for the moment help arrives.
How it works
When Seconds Decide Outcomes
Emergencies do not come with explanations.
VitalScan exists for the moment when someone else needs to speak for you.
The process
Scan. Unlock. Act In Seconds.
A verified responder scans your VitalScan tag through the secure VitalScan app.
2. Secure access
Authorised responders must verify access before patient details are displayed.
3. Act
Responders can act faster with the right information already at hand.
Use cases
Where VitalScan Belongs
It fits quietly into your life until it matters loudly.
On your baby's car seat
A quiet safeguard for those who can't speak yet. For the moment your child cannot speak for themselves, VitalScan helps ensure they are connected to the people who know and love them.
In and on your family car
The information first responders need, before questions are possible. In the event of an accident, VitalScan gives first responders immediate access to critical medical information for your closest family members.
On your sports helmet
When speed, impact, and seconds collide. When riding off-road or at speed, VitalScan helps first responders identify you and understand your care needs.
Responder view
What First Responders See
Critical information. Instantly available when it matters most.
When a VitalScan tag is scanned, verified responders get instant access to the information they need to act fast and make the right decisions.
Medical Intelligence
Key health information at a glance.
- Conditions & allergies
- Medications & risks
- Emergency contacts
- Critical notes
Critical Care Signals
Essential details for faster, better care.
- Chronic conditions
- Medical aid details
- Special instructions
You decide what's shared.
VitalScan only processes what you provide.
Only the information you choose.
Accessible only when it matters.
Pricing
Simple, Honest Pricing.
Protect your family for just R1 a day.
Annual Plan
R365/year
From as little as R1 per day, with NO activation fee.
- QR & NFC tags included
- POPIA-aligned privacy
- Verified first responder access
- 24/7 emergency profile availability
- Free delivery to pudo locker
Cancel anytime. No contracts. No risk.
Built for South African families. Trusted by emergency professionals.
What's included in your kit
1 x QR / NFC Membership cards
1 x NFC Tag License disk holders
6 x Standard QR Sticker Tags
4 x Medium QR Sticker Tags
4 x Small QR Sticker Tags
Membership & ID Cards
Keep your emergency profile with you through elegant cards designed for everyday carry.
NFC License Disk Holers
A refined windscreen holder that keeps your VitalScan access point visible exactly where responders expect to find it.
Vehicle QR Stickers
Designed for discreet placement on the B- and C-pillars on both sides of your vehicle for fast access when every second matters.
FAQ's
Frequently Asked Questions
What is VitalScan?
VitalScan is a digital emergency information platform that enables verified first responders to access critical medical information when you are unable to communicate during an emergency.
How does VitalScan work?
Create your emergency profile, add your medical and emergency information, and receive your VitalScan tag kit. In an emergency, a verified first responder can scan your VitalScan tag and securely access the information needed to assist you quickly and effectively.
Is VitalScan POPIA compliant?
Yes. VitalScan is fully committed to protecting your personal information and complies with the Protection of Personal Information Act (POPIA). We implement strict security measures to ensure your information remains protected and is only accessible to authorized users.
Can anyone scan and view my information?
No. While anyone may be able to scan a VitalScan tag, access to your emergency profile is restricted to verified first responders registered on the VitalScan platform. Unauthorized users cannot view your medical information.
Do first responders need the VitalScan app?
Yes. First responders must use the VitalScan First Responder App to securely access emergency profiles. This important security feature helps ensure that only authorized emergency personnel can view sensitive medical information.
Is my personal information stored on the tag?
No. Your VitalScan tag does not store any personal, medical, or sensitive information. The tag contains only a secure identifier that links to your protected emergency profile.
How is my information protected?
Your information is securely stored using industry-standard security measures. Access is restricted to verified first responders, and all profile access is monitored and logged for accountability and transparency.
What information should I include in my profile?
The information you choose to share is entirely voluntary and under your control. You decide what information is added to your VitalScan profile.
We recommend including:
- Medical conditions
- Allergies
- Chronic medication
- Medical aid details
- Emergency contacts
- Blood type
- Emergency notes
- Any other critical medical information
The more complete your profile, the better equipped first responders are to make informed decisions during an emergency when every second counts.
Can I add my family members?
Yes. VitalScan is designed with families in mind. You can create and manage emergency profiles for yourself, your spouse, and your dependent children under a single family emergency profile.
Can I update my information?
Yes. You can update your emergency profile at any time to ensure your information remains accurate and up to date.
What happens if I lose my VitalScan tag?
If your tag is lost or stolen, please contact our support team. We can deactivate the tag and assist with arranging a replacement.
How much does VitalScan cost?
VitalScan is available on an annual subscription of R365 per year, which includes access to the VitalScan platform and your VitalScan starter tag kit.